Frequently Asked Questions
Q: Are you Insured and bonded?
A: Yes, the company is insured and bonded.
Q: Do I have to leave my home while the maid service is cleaning?
A: Not at all! Most cleaning services prefer that the costomer not be present while they work. We, on the other hand, don't mind the company.
Q: I own a local business, and would prefer that the cleaning service come after all employees have gone home, is this possible?
A: yes, in fact, this is what most businesses prefer, and in this situation, so do we. We don't mind the company or presence of others, but the truth is, we may distract, and even interfere with your own employees production while performing the cleaning service.
Q: Are the maids supervised?
A: YES! Your Cleaning Professional may arrive on her own or with a team, but a Supervisor is either present during operations or stops by and checks on the progress. For commercial accounts, a supervisor is ALWAYS present while work is being performed.
Q: I have dogs, if I let them run freely throughout the home, will this interfere with the cleaning work?
A: Although we love all four-legged friends, we would prefer that animals (not just dogs) be kept in a seperate area which you do not plan to have cleaned. This is for everyone's benefit, even for the animal, as most pets become frightened with the loud noise of a vacuum cleaner, and our goal is to mske sure EVERYONE is happy, even them!
Q: Do you perform background checks on your employees?
A: WITHOUT A DOUBT! The safety of our customers is at the forefront of our priorities. We commission a P.I. Agency to conduct a thorough background check on each applicant, including, but not limited to, consumer reports as well as credit reports and public records. You can also be sure that we check each and every reference we are given.